#Pantygate has spun completely out of control and is now showing what an ugly thing American Girl has become as a company. Instead of listening to customers who are complaining and posting about it on Facebook, rumor has it that they are not only removing any negative comments, but they are chiming in to those comments from people who are making fun of those who are against the permanent underwear change. I’m trying to get my hands on a specific post to show everyone and will post it here when I do. I’ve lost all faith in American Girl now. I really am done.
How done am I? Well, when I wrote the last post, I had every intention of still sending my Abby (a renamed Saige doll) in for a head replacement as her hair is in bad condition. I just wasn’t going to purchase anything else. I’ve since changed my decision on that, based on American Girl’s juvenile and unethical response to any criticism they have received. Abby instead will more than likely get a hair replacement done by me, and/or I will look for a replacement Saige doll on Ebay. They will not get another penny from me, nor will Mattel. I can’t support a company that thinks it’s okay to censor any negative comments, nor one that chimes in to ridiculing those who disagree with their decision. What is this teaching our young people? I find it reprehensible that a company who bases their toy line on girl empowerment/anti-bullying would resort to such horrible behavior. I encourage the rest of you to do the same.
There is also a petition started against this intended change, and I encourage you to go and sign it:
Such a sad day. It didn’t have to be this way. I realize that yes, they are just dolls, but they are an important part of so many of our lives. They have been used by many people as a way to teach positive thinking, history, fun moments in life. Why did it have to come to this American Girl? Your brand is permanently tarnished for me. 😦